Creating Web Sites and Applications That People Love
User Research Workflow Design Usability Testing Visual Design
Increase Sales, Improve Customer Satisfaction, Establish Competitive Advantage
Russell Wilson is the principal of Dexo Design and the Vice President of Product Design at NetQoS in Austin, Texas
Email: russ ...[click here]... @dexodesign.com

Inspiration

  • A List Apart For people who make websites
  • Andrei Herasimchuk Andrei Herasimchuk’s Blog
  • Andy Rutledge Articles and opinions on design professionalism, technique, and culture
  • BusinessWeek: Next Innovation Tools & Trends
  • Cameron Moll Authentic Boredom is the platitudinous web home of Cameron Moll
  • CSS Zen Garden CSS Zen Garden
  • Dave Shea Dave Shea’s Studio
  • David Malouf David Malouf’s Blog
  • Decipher Decipher
  • Design Observer Writings on Design and Culture
  • Dirk Knemeyer Dirk Knemeyer’s Blog
  • Douglas Bowman Stopdesign: Douglas Bowman’s Blog
  • Edward Tufte Edward Tufte’s Blog
  • Ellen Lupton Ellen Lupton’s Site
  • Eric Meyer Eric Meyer’s Blog
  • GUUUI The Interaction Designer’s Coffee Break
  • Information Architects Japan Information Architects Japan
  • Infosthetics Andrew Vande Moere’s blog on Information Aesthetics
  • Jakob Nielsen Alertbox: Jakob Nielsen’s Blog
  • Jared Spool Jared Spool’s blog
  • Jason Santa Maria Jason Santa Maria’s Blog
  • Jeffrey Zeldman Jeffrey Zeldman’s Blog
  • Jesse Bennett-Chamberlain Jesse Bennett-Chamberlain’s Site
  • Jim Ramsey Jim Ramsey’s Blog
  • John Maeda John Maeda’s blog
  • Keith Instone Keith Instone’s Blog
  • Kevin Cornell Bearskinrug: The professional webspace of illustrator and designer, Kevin Cornell
  • Khoi Vinh Subtraction: Khoi Vinh’s Web Site
  • Luke Wroblewski Luke Wroblewski’s Website
  • Mark Boulton Mark Boulton’s Blog
  • Mark Vanderbeeken Mark Vanderbeeken’s Blog
  • Molly Holzschlag Molly Holzschlag’s Blog
  • Naz Hamid Naz Hamid on the Internet
  • O’Reilley InsideRIA Inside Rich Internet Applications
  • Paul Nixon Paul Nixon’s Blog
  • Robert Hoekman Jr. Robert Hoekman’s Blog
  • Shaun Inman Shaun Inman’s Blog
  • SimpleBits BlurbSimpleBits is a tiny web design studio founded by designer and author Dan Cederholm
  • Studio Resource Inc. Kimberly Elam’s Website for Publishing Design Books
  • UXmatters Insights and inspiration for the user experience community
  • Veerle Veerle’s Blog
  • Walter Stevenson Walter Stevenson’s Homepage
  • WPDFD Web Page Design For Designers
  • Yahoo! User Interface (YUI) Yahoo! User Interface Blog
  • Usability News

    August 21st, 2008 by Russell Wilson

    Here’s what I want:

    Voicemail Prompt: “You have reached [Number] OR [Name].  Leave a message.”
    DVD packaging: “Something that you can open without a knife and a jackhammer!”

    Why do I have to listen to 30 seconds of instructions to leave a message for someone? I’m not talking about the user-defined voicemail greeting; I’m talking about the automated portion that comes before (or after or both) the user’s message. Is there anyone out there that needs detailed instructions for what to do when they hear the beep?  Who designs these things?

    And what is up with DVD packaging? It’s harder for me to open a DVD case than to open the packaging for my iPhone 3G.  Why is that?  Why are they taped on the top, side, and bottom and then wrapped in plastic?  I believe someone has even come up with a tool to open these things.  Profit from poor design!  I love it… umm, actually I hate it.  It was never this difficult to open cassette tapes.

    I’m trying hard to think of examples of other poorly designed commonplace items…

    August 18th, 2008 by Russell Wilson
    August 11th, 2008 by Russell Wilson
    July 2nd, 2008 by Russell Wilson
    June 28th, 2008 by Russell Wilson
    June 9th, 2008 by Russell Wilson
    June 9th, 2008 by Russell Wilson
    June 6th, 2008 by Russell Wilson
    February 20th, 2008 by Russell Wilson
    February 13th, 2008 by Russell Wilson